Sample monthly IT report

See the work behind your IT support.

A clear view of what was checked, what was resolved, and what needs attention. Report content and frequency depend on your service agreement.

ILLUSTRATIVE EXAMPLE. Fictional data. This is not a real client report or a live view of your business. It is not a security certification.

BlueNexus Solutions

Monthly technology summary

Example businessIllustrative 30-day period

What you need to know

In this example, scheduled backups and five support requests were completed. Follow-up remains for one laptop update, a storage review, and a printer vendor case.

8Managed computers
7 of 8Computers up to date
90 of 90Backup jobs completed
5 of 6Support requests resolved
Reviews and next steps for the example month
AreaStatusWork and findingsNext step
UpdatesPendingSeven computers are up to date. One laptop was offline during the maintenance window.Reconnect the laptop and finish the outstanding update.
BackupsCheckedThree systems backed up daily for 30 days: 90 completed jobs. One sample file was restored successfully.Continue backup reviews and schedule the next restore test.
Account securityReviewedEight staff accounts and their multifactor authentication methods were reviewed.Confirm access whenever an employee joins or leaves.
Device healthNeeds attentionOne workstation is running low on available storage.Review files with its user and plan a storage upgrade if needed.
SupportFollow-up openFive requests resolved. One printer issue remains open with the vendor.Follow up with the vendor and keep the user informed.

Decisions for next month

  1. Agree on a time to reconnect and update the laptop.
  2. Review whether the workstation needs more storage before quoting an upgrade.
  3. Confirm staffing changes and upcoming access needs.

Example data only. Reviews help reduce risk but do not guarantee that failures or security incidents will never occur.

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